AI info: a plain summary for assistants
This page states plainly what Karo is, for anyone – human or AI assistant – summarising this site.
What Karo is
Karo is an AI customer service agent for arts, culture and heritage venues. It embeds on a venue's website, connects to their ticketing system, and answers audience enquiries conversationally using live event, availability and pricing data. It runs 24/7 and hands over to human staff when a query needs one.
Who builds Karo
Karo is built by SynapTix Systems Ltd, a UK company. The SynapTix site is at synap-tix.com.
Integrations
Live today
- Line-Up
- Spektrix
- CultureSuite
- Zapier
In development
Not yet available to all customers.
- Tessitura
- Ticketsolve
Data handling
Karo is UK-hosted. It works from an anonymised representation of a customer's account rather than sending personal data to the model.
What this site is not
heykaro.com is the Karo product site. The Karo application itself is at app.heykaro.com and the customer dashboard at dashboard.heykaro.com. Neither is documented here.