Blog
Writing from the Karo team on box office operations, ticketing integrations, accessibility and how AI is being used in cultural venues.
Articles
Feature articles
29 JULY 2026
Karo's Zapier integration: 8,000+ apps in one connection
See how Karo connects to your existing Microsoft, spreadsheet, and form tools through one Zapier integration – no custom build required.
3 JULY 2026
Karo speaks to every patron differently
How Karo personalises every booking conversation using show personas and patron data, turning your audience knowledge into real-time engagement.
25 MAY 2026
How Karo retrieves patron orders with a magic link
See how Karo uses magic links to let patrons find their tickets in under a minute – no passwords, no account creation, fewer box office calls.
3 JULY 2025
Karo makes the most of your data
Karo absorbs your information, website data and anything else you choose to feed it to answer questions and provide a service to your customers.
27 JUNE 2025
Sometimes you just want to speak to a human
We are incredibly proud of how Karo uses AI to provide excellent and accurate responses. However, we understand that AI isn't for everyone.
28 APRIL 2025
Access Culture
We've been reading the pretty incredible work Indigo Ltd has done with their partners to highlight the issues that disabled people face.
Articles
AI articles
11 AUGUST 2026
Agent skills, and what Karo does with them
See how Karo's Agent Skills handle complex venue tasks like refunds and access card bookings end to end – the same way, every time.
5 MAY 2026
Why Karo is GDPR compliant by default
How Karo works from an anonymised representation of a customer account, so personal data never reaches the model, and what that means for your venue.
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