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Pricing

Start wherever makes sense for you

Cost depends on the size of your venue and how busy your website gets.

Core

Works from everything you already know about your venue.

  • Intelligently routes to your team
  • Follows your house rules & style
  • Designed for accessibility
  • Knows your policies and processes
  • Multilingual by default
  • Works from the knowledge you approve
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Integrated

Everything in Core, plus a live connection to your ticketing system.

  • Everything in Core
  • Knows what's on and when
  • Checks live availability and pricing - right down to the seat level
  • Can help customers with their booking and order enquiries
  • Can send ticket QR codes and PDF tickets on request
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Actions

Everything in Integrated, plus Karo acts on requests directly – where your ticketing system supports it.

  • Everything in Integrated
  • Assesses refund requests against your policy and actions them
  • Handles ticket exchanges end to end
  • Sells tickets conversationally
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Frequently asked questions

How is Karo priced?

Cost depends on the size of your venue and expected usage, based on your website traffic figures. It also depends on the number of Karo instances you’d like to run (you can have more than one), how many venues you would like to use it across, and the feature tier you choose.

We run more than one venue. How does that work?

There are a few ways to set this up. One Karo can cover multiple venues if they share a single ticketing system, or you can run separate Karo instances with responsibilities split between them – useful, for example, when each venue has its own website. We handle it case by case and can talk you through what fits.

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Ready to see Karo in action?

We'll build you a demo using your venue's own information, then walk you through it.